Frequently asked questions

Your confirmation email is sent right after you place your order. If you can’t find it, please check your spam or promotions folder.

Please email us as soon as possible at support@caldervine.com. We’ll do our best to update it if your order hasn’t shipped yet.

Yes. We offer free standard shipping on all US orders, with no minimum purchase required. See our Shipping Policy for details.

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has shipped, you’ll receive an email with your tracking information.

Standard delivery typically takes 3–7 business days after your order has been processed. During busy periods or holidays, delivery can take a little longer.

Yes. You can request a return within 30 days of delivery. Items must be unused, unworn, unwashed and in their original condition with tags. Please email support@caldervine.com before sending anything back; we’ll send you the return instructions and address. Return shipping is at your own cost unless the law says otherwise. See our Return Policy.

Each product page has a size guide. If you are between sizes, we are happy to help you choose.

The available payment methods are shown at checkout.