Shipping Policy
Calder & Vine | Order Fulfillment & Shipping Policy
At Calder & Vine, we want your shopping experience to feel straightforward and enjoyable—from placing your order to receiving it at your door. Below, you’ll find information about processing, delivery, and tracking.
Order Processing
Orders are processed within 1–3 business days, excluding weekends and public holidays.
Once your order has been dispatched, we will send you a shipping confirmation email with tracking information.
Shipping & Estimated Delivery
Standard shipping typically takes 3–7 business days after processing, depending on your delivery location.
The estimated total delivery time, including processing, is therefore 4–10 business days.
These timeframes are estimates. Delivery may take longer during busy periods, public holidays, or unexpected disruptions.
Some orders ship directly from our trusted international fulfillment partners. If an item requires additional delivery time, we aim to communicate this as clearly as possible.
Shipping Costs
We offer free standard shipping on all orders, with no minimum purchase required.
No additional standard shipping fees are charged at checkout.
Delays & Exceptions
Occasional delays may occur because of:
- Carrier or logistics disruptions
- Severe weather
- Customs processing
- Increased demand during peak shopping periods
- Public holidays or transportation disruptions
If your order is taking longer than expected, contact us at support@caldervine.com. We will help you check its status and investigate delivery-related concerns.
Your statutory rights regarding delayed or undelivered orders remain unaffected.
Tracking Your Order
Your shipping confirmation email will include your tracking details.
Tracking updates may take some time to appear after the carrier receives your parcel. If you have not received your tracking information or need help locating your order, please contact our team.
Contact Us
For questions about shipping, tracking, or your order, email:
Warm regards,
The Calder & Vine Team